Rolecos is a professional production of cosplay costume brand, the company is headquartered in Yiwu
Small Commodity City, we are devoted to offer the best cosplay costumes for world wide cosplayers.
We have more than 5 years of sales and production experience, in addition to cosplay clothing, we also
provide the Halloween, Christmas and other activities of the special occasions clothing.
company offers wholesale and production, if you need, please contact us. We strive to provide you
the latest selection, the best price, the most complete range of sizes with customization and the most
Please leave correct recipient name, telephone number, Zip code and correct address when filling your
information. Such as Russian buyers, please tell us the receiver's full name (including three parts).
2, It’s gonna take several days to package the item, address it and get it to the post office (we will as
as possible), after that we will fill the tracking number, you can find it in your order details.
Due to unpredictable causes, such as the environment, or festivals,the delivery Time sometimes
Our shipping options only for reference, we may choose faster shipping way for your order,
3 .If due to the buyer reason including "refuse to sign for the package" or "refuse to pay the tax" or "buyer
country post reason" and so on, the buyer have to undertake all the lose. We are in charge of the responsibility
keep the goods left China smoothly, once the goods leave China then the buyer will be in charge of all the
4. If you have any special request, please contact us. We will reply in 24 hours due to the time difference
(1). Worldwide shipping (Except APO/FPO)
(2). Package less than 2 Kg will be shipped by China Post Airmail which is free shipping to all Countries,
over 2 Kg, buyers have to afford entire shipping cost.
If you don’t receive your product before the protection time over, Please contact us,
extend it to make sure you can receive the product; meanwhile, we will contact the express company
to help you
locate your parcel. If the parcel has been lost, we will give you resend or refund.
If the product you received have quality issues, Please contact us and send us the product
After we check the photo, If there are quality problems ,We will give your partly refund as compensation
or you can
return it and get full refund .(return back shipping fee paid by you.)
If the product you received has missing part, Please contact us, we will resend the
part to you.
We offer return for change service, If you don’t like the color or size doesn’t fit, Please contact us,
give you our address, You can send it back, After I receive it, I will send you different color or size, And
inform you the
new tracking number. The return back shipping fee paid by you.
Your feedback is very important to us, if you are satisfied with the product, Please leave a 5 star positive
feedback. Your shopping experience is very important to us and our business. And it is a good way to help
others to make purchase like you. If you have any dissatisfaction, please give us the opportunity to resolve
the problem before leave us a negative feedback.
If you have any questions, please message us and give us a chance to assist you. All messages will be
answered within 1 business day (except Public holidays in China). If you don’t receive our reply, please kindly
re-sent your message and we will reply to you as soon as possible.
We apologize for the late reply during holidays (included Sundays).